A cyber incident disrupted the Burton Snowboards firm’s operations

One of the most extensive snowboard manufacturing companies, Burton Snowboards, cancelled every online order earlier this week after an alleged cyber incident occurred within their environment.

The snowboard manufacturing firm stated that they had experienced a system outage due to a recent cyber incident that obstructed them from processing online orders. The company posted several notifications on their website to address its customers’ concerns.

 

The Burton Snowboards company assured everyone that they would fix the issue as soon as possible.

 

A representative from Burton Snowboards explained that they are currently having an ongoing investigation regarding the incident with the aid of third-party experts. Moreover, the company employed such a team to have a more significant impact on the matter.

However, the company cannot process orders now while looking for solutions to restore the business operation affected by the incident.

A Burton spokesperson claimed that they recently experienced a cyber incident that impacted some parts of their operations. The spokesperson assured everyone that they are working closely with relevant individuals to investigate the disruption’s true nature.

Unfortunately, customers cannot make online purchases until the company finds solutions to bring back their online operations.

Customers who want to acquire their snowboarding gear should go to the company’s physical stores or utilise its new online rental program.

Burton Snowboards has yet to provide information regarding the true nature of the cyber incident. Experts believe this company will give details once their investigation has concluded.

The website used by Burton Snowboards has a privacy policy that will not save any credit card details or bank account numbers from their customers. Hence, online customers should not worry about financial leaks as the company data do not store such information.

This company started around 1977 and is now one of the most prominent snowboard brands, and its products are available in thousands of stores globally. Burton has offices worldwide, such as in Canada, California, China, Australia, Austria, and Japan.